ValleyX Services Privacy Policy

1. Introduction

The purpose of this Privacy Policy is to describe how ValleyX Services, Inc., ("ValleyX" "us," "we," or "our") collects, uses, and shares information about you through our online interfaces (e.g., websites and applications) owned and controlled by us. ValleyX respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to all users of our website and Services.

Your use of our website is also governed by our Terms of Use and Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use.

2. Legal Bases for Collection and Use of Personal Data

We consider that the legal bases for using your Personal Data as set out in this Privacy are as follows:

• to perform our obligations under any contract with you (for example, to comply with the Terms of Use of our Site which you accept by browsing our website and/or to comply with our contract to provide Services to you);
• to comply with our legal obligations;
• for our legitimate interests or the legitimate interests of others. Our legitimate interests are to:
  • run, grow and develop our business;
  • operate our Site and provide our Services;
  • carry out marketing and business development; and
  • for internal administrative and auditing purposes.
• where you have given consent, for example, to send you certain communications or where you submit certain information to us, or where required to rely upon consent by local law.

Which legal basis applies to a specific activity will depend on the type of personal information used and the context in which it is being used.

We may process your personal information in some cases for marketing purposes on the basis of your consent (which you may withdraw at any time as described below). You may withdraw your consent by the means of cookies. If you withdraw your consent, this may impact the ability for us to provide some of our Services to you.

3. Information We Collect

This Privacy Policy covers information we collect from you through our Site. Some of our Site's functionality can be used without revealing any Personal Data, but certain services may require your Personal Data. Personal Data means information that can be used to identify you and which may also be referred to as "personally identifiable information" or "personal information." Personal Data can include: your name, email address, phone number, mailing address, and phone number. You are responsible for ensuring the accuracy of the Personal Data you submit to ValleyX as inaccurate information may affect your ability to use the site or services.

Personal Information We Collect

We may collect the following categories of personal information:

• Personal Data provided directly by you or via third parties. We collect Personal Data that you provide to us when you register for an account, update or change information for your account, purchase products or services, complete a survey, sign-up for email updates, or send us an email. We may use the Personal Data that you provide to respond to your questions, provide you the specific services you select, send you updates about the services, and send you email messages about Site maintenance or updates. ValleyX offers third party payment processing so you may pay for services using a credit card or other payment methods. Please note that our service provider – not ValleyX – collects and processes your financial information.
• Professional Information: Job title, company name, industry, professional interests, company logo or website, and business requirements.
• Information relating to your use of our Site. When you come to our Site, we may track, collect, and aggregate information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked. We may also use cookies, web beacons, and other similar technologies when you visit our Site. For more information, please refer to our Cookies Options in the profiles section.

4. How We Use Your Information

We use your personal information for the following business purposes:

• Service Delivery: To provide, maintain, and improve our professional services, respond to inquiries, and fulfill contractual obligations.
• Communication: To send service-related communications, updates, newsletters, and marketing materials (with your consent where required).
• Business Operations: To process payments, maintain records, conduct analysis, and improve our website and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Support and Security: Technical support and security. We may use Personal Data to provide technical support to you, where required, and to ensure the security of our services and the site. This helps us to protect against fraud, unauthorized access, and other illegal activities.

5. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who provide services such as website hosting, payment processing, email delivery, and analytics.
• Business Partners: Professional partners who may assist in delivering services to you.
• Legal Requirements and Government Authorities: Government agencies, law enforcement, or other parties when required by law or to protect our rights. We may share your Personal Data with various government authorities (such as regulatory bodies, law enforcement activities, and national security organizations) in response to lawful subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Consent: With your explicit consent for specific purposes.

We do not sell personal information to third parties.

6. Your Rights

You have certain rights in relation to your Personal Data. You can access your Personal Data and confirm that it remains correct and up-to-date, choose whether or not you wish to receive material from us, and request that we delete or provide you with a copy of your Personal Data. If you reside or are located in the EEA, United Kingdom, Switzerland, or other region that offers similar protections, you may have additional rights than those outlined in this Privacy Policy.

California Residents

California residents have the following rights regarding their personal information:

Right to Know

You have the right to request information about:

• Categories of personal information collected
• Sources of personal information
• Business purposes for collecting personal information
• Categories of third parties with whom we share personal information
• Specific pieces of personal information collected about you

Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Correct

You have the right to request correction of inaccurate personal information.

Right to Opt-Out

You have the right to opt out of the sale or sharing of your personal information for targeted advertising.

Right to Limit Use of Sensitive Personal Information

You have the right to limit our use of sensitive personal information to certain purposes.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights

To exercise these rights, contact us at:

• Email: contact@valleyxservices.com

We will verify your identity before processing your request and respond within 45 days (extendable by 45 days if necessary).

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data transmission protocols
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The length of time we retain Personal Data for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. Any use or access by anyone under the age of 18 is prohibited, and certain regions may have additional requirements and/or restrictions. As a result, we do not knowingly collect or maintain Personal Data on our Site from persons under 18 years of age, and no part of our Site is directed to persons under 18 years of age.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice.

12. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at contact@valleyxservices.com